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 The Warm Front £300 heating rebate scheme
Since 2001 Warm Front in conjunction with eaga, have helped thousands of people receive heating improvements to make their homes warmer, healthier and more energy-efficient.
More funds have now been made available to help some of those who would not otherwise be eligible for the full standard Warm Front grant.
If you do not qualify for a standard Warm Front Grant because you do not receive a relevant benefit, you may still be eligible for a £300 rebate.
This rebate is available to all householders aged 60 or over who own their home or rent it from a private landlord, who either have no central heating system or one which is inoperable.
As eaga registered installers we can carry out work in conjunction with the £300 heating rebate scheme.
Below is a guide to the Warm Front £300 heating rebate scheme application process;
£300 heating rebate scheme application process
You can apply via the eaga Contact Centre on 0800 316 2805. Lines are open Monday to Friday from 8am to 6pm and on Saturday from 9am to 5pm. Or, you can write to Eaga at the following address: eaga plc, Freepost NAT 13708, Newcastle upon Tyne NE2 1ZL. You do not need to use a stamp.
If you are not eligible for a Warm Front Grant you will be given the opportunity to register for the Warm Front £300 Heating Rebate Scheme.
A Benefit Entitlement Check will be offered and if the Warm Front qualifying benefits are identified, you will follow the normal Warm Front route. If no benefits are identified, or you decline the check, you will be passed to the Warm Front £300 Heating Rebate Scheme. The rebate can be used for gas, electric or solid fuel installations or repairs.
Stage 2 - Installation
A letter and voucher/claim form is sent to you detailing the names of up to six registered installers working in your area including ourselves.
Householders qualifying for funding will only be permitted to use installers approved by GasSafe, NICEIC or OFTEC & who are registered with eaga for the £300 Heating Rebate Scheme.
Your letter and voucher/claim form will have a unique reference number, therefore photocopies will not be accepted. The voucher/claim form is valid for three months from the date shown on the letter. If the voucher is not used within this time, it is possible to reapply. Please remember, that funds are limited so the offer may not be available if a reapplication is made.
You will then need to contact one or more of the installers on the list to carry out a technical survey and provide a quote. Eaga recommend that you obtain more than one quote. You then decide which installer you want to carry out the work and you contact them directly to arrange an installation date.
Once the installation has been completed and you are satisfied, the installer will provide you with an invoice for the works, showing a £300 deduction. You then provide the installer with their signed voucher/claim form to enable the installer to claim the rebate from eaga.
If, for any reason, you are unhappy with the installation works, you should approach the installer directly and agree a solution. Any remedial works should be carried out to your satisfaction prior to the submission of the voucher/claim form. eaga will carry out a verification check on a proportion of installations to confirm that measures have been completed and the customer is satisfied.
eaga has a dedicated team to monitor the performance of the heating and insulation contractors that it works with. Using a vendor rating system, companies are assessed according to their standards of quality, health and safety and customer care. This encourages best practice by increasing the work allocation to those contractors who perform consistently well in all aspects.
If you have a query about the Warm Front Scheme, please email enquiry@eaga.com or call 0800 316 2805
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Warm Front Grants
